Shipping Policy

Processing Time

At Ben Nevis Watches, we are committed to delivering your luxury timepiece swiftly and securely. All orders are processed within 1-2 business days (excluding weekends and holidays) after your order confirmation email. You will receive a notification with tracking information once your order has shipped.

Shipping Rates & Delivery Times

We are pleased to offer free shipping on all orders. Our standard shipping ensures that your order will be delivered within 7 to 10 working days. Please note that delivery times may vary depending on your location and other factors beyond our control.

Order Tracking

After your order has shipped, you will receive a tracking number via email. This allows you to monitor your shipment’s progress from our facility to your doorstep. You can track your order using the link provided in the email or directly through our website.

Shipping Delays

While we aim to meet our delivery timelines, unforeseen delays may occasionally occur due to circumstances beyond our control, such as customs processing or carrier delays. We appreciate your understanding and patience in such cases.

Lost or Damaged Items

If your package is lost or arrives damaged, please contact our customer service team within 7 days of receiving your order. We will work with the carrier to resolve the issue and ensure that you receive your purchase as quickly as possible.

Contact Us

For any questions or concerns regarding our shipping policy, please reach out to us at support@benneviswatches.com. Our team is dedicated to providing you with the best possible experience with Ben Nevis Watches.